FAQs
To save you from worries, here are some facts you need to know about our battery & solar camera supplies:
What are your delivery terms and how do you ship the goods?
We offer EXW, FOB, CFR, CIF delivery terms. Usually , small order ship by DHL, UPS, FedEx or TNT, mass order by Air or by Sea.
How long does it usually take for me to receive the products?
Depends on whether you want to do customization or not, and also depends on the speed of customs clearance and logistics, but we can guarantee to ship CCTV cameras in less than 30 business days.
Why should we choose you over others?
Why should you choose to work with us is not because how good we are boasting or how cheap our product seems to be. It is because our offer bridges Your needs and our solution addresses your pain; It is because our product is able to achieve your desired result and performance; It is because our market positioning matches yours and our commitment resonates with you; It is because our competence to work out a proposal that springs a "before Vs after" clears Your worries; It is because our market performance and customer referral allows for Your joined trust.
What am I supposed to do if my wholesale order delays?
If your order is over a week late, contact our customer support for further assistance. We'll be sure to address your concerns immediately. Due to the COVID-19 pandemic, please expect minimal delays in order processing and delivery.
How can I get your price list?
We usually quote within 24 hours after we get your inquiry. If you are urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
Do you provide customized service?
Yes, we support OEM and ODM services. We will provide you with expert guidance at the same time, based on our many years of experience in the industry.