Things you Need to Know
To save you from worries, here are some facts you need to know about our battery & solar camera supplies:
Can you send free samples?
Unfortunately, no. You will have to pay the samples’ cost and a small fee for shipping. We will refunded the sample cost when you make a bulk order.
How do you ensure the quality of CCTV cameras before delivery?
Our CCTV cameras are also tested for their performance in harsh conditions by final quality control teams before delivery. All CCTV cameras will be subjected to a 48-hour aging test before delivery. Moreover, our component providers run additional test procedures for their products on our machines.
Are you the manufacturer or a trading company?
We are the manufacturer.In fact, we have specialized in this field since 2009. After 12 years development, now, we have rich connections in China for this field. At Present we havr roughly 60+ workers in our factory, 40 for production, 12 for packaging & quality control, and the rest ones for material purchasing and some internal work. Many brand buyers have had a good cooperation with us, such as Honeywell, JMK, STARLIFE etc. We are happy to be your potential supplier.
Can you replace products that are damaged during shipping?
It happens on rare occasions because we ensure that all our products are well-packaged before being shipped. But in case it does, please contact customer care on the website. They will guide you and advise you accordingly.
What is your guarantee or warranty if we buy your products?
We offer you a 1-3 years warranty on our high-quality products and lifetime technical support and maintain.
Do you provide customized service?
Yes, we support OEM and ODM services. We will provide you with expert guidance at the same time, based on our many years of experience in the industry.